Frequently Asked Questions
Everything you need to know about shopping at EzyDog.
How do I determine the right size for my dog?
Each product page features a detailed size guide. We recommend measuring your dog's neck and chest girth with a soft tape measure to ensure the perfect fit for our apparel and harnesses.
What is your return policy for fashion items?
We offer a 30-day return window for all unused items in their original packaging with tags attached. Please note that for hygiene reasons, items must be free of pet hair and odors.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
Are your dog clothes and accessories machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and hardware.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order.